Terms of Service

Last updated: May 15, 2026

Welcome to Folded in Grace. These Terms of Service explain the rules and conditions that apply when you visit our website, create an account, place an order, or otherwise interact with our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase from our store.


1. Overview

This website is operated by Folded in Grace. Throughout the site, the terms “we,” “us,” and “our” refer to Folded in Grace.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced or linked on our website, such as our Privacy Policy, Refund Policy, and Shipping & Returns information.

These Terms apply to all users of the website, including visitors, customers, account holders, and contributors of content such as product reviews.


2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or place of residence, or that you are using the website with the permission of a parent or legal guardian.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You agree not to:

  • violate any applicable laws or regulations
  • interfere with the security or operation of the website
  • attempt to gain unauthorized access to any part of the website
  • upload malicious code, viruses, or harmful content
  • misuse our products, content, images, or branding
  • use our website in a way that harms Folded in Grace or other users

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.


3. Products and Availability

We do our best to display our products as accurately as possible, including colors, descriptions, images, sizing, and availability.

However, we cannot guarantee that your device’s display will show colors or details exactly as they appear in person.

Product availability may change at any time. Some items may be limited, seasonal, made in small batches, or available only while supplies last.

We reserve the right to:

  • limit product quantities
  • discontinue products at any time
  • change product descriptions, pricing, or availability
  • refuse or cancel orders for any reason permitted by law

4. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to update prices at any time without prior notice.

Payment is due at the time of purchase. By submitting payment information, you represent that you are authorized to use the selected payment method.

Orders are not considered accepted until payment has been processed and the order has been confirmed.

We may cancel or refuse an order if payment cannot be processed, if fraud is suspected, if product availability changes, or if there is an error in pricing or product information.


5. Order Information

You agree to provide current, complete, and accurate information when placing an order or creating an account.

This includes:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • payment information

We are not responsible for delays, failed deliveries, or lost packages caused by inaccurate or incomplete information provided by the customer.

If you notice an error in your order information, please contact us as soon as possible at:

hello@FIGunmuted.com

We will do our best to help, but changes cannot always be guaranteed once an order has begun processing.


6. Shipping and Delivery

Shipping times, rates, and delivery estimates are described on our Shipping & Returns page.

Delivery estimates are not guarantees. Delays may occur due to carrier issues, weather, holidays, high order volume, incorrect addresses, or circumstances outside our control.

Once an order has been transferred to the shipping carrier, delivery timing and handling are largely outside our control.

Please review your shipping address carefully before placing an order.


7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy and Shipping & Returns page.

Please review those policies before making a purchase.

We reserve the right to refuse returns or exchanges that do not meet our stated policy requirements, including items that are worn, used, damaged, altered, washed, missing original packaging, or outside the eligible return window.


8. Customer Accounts

You may have the option to create a customer account on our website.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts if we believe they are being misused or are connected to fraudulent, abusive, or unlawful activity.


9. Email and SMS Communications

By providing your email address or phone number, you may receive transactional messages related to your orders, account, or customer service inquiries.

If you opt in to email or SMS marketing, you may also receive promotional messages, product updates, restock notices, abandoned cart reminders, and other brand communications.

You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails.

You can opt out of SMS/text marketing by replying STOP to any marketing text message.

Consent to marketing communications is not required to make a purchase.


10. Product Reviews and User-Submitted Content

If you submit a product review, comment, photo, testimonial, message, or other content to Folded in Grace, you agree that the content is accurate, lawful, and does not violate the rights of others.

By submitting content, you grant Folded in Grace permission to use, display, reproduce, edit, publish, and share that content in connection with our website, marketing, social media, product pages, email communications, and other brand materials.

We may moderate, edit, decline, or remove user-submitted content at our discretion, including content that is offensive, misleading, spam-related, inappropriate, unlawful, or inconsistent with our brand standards.

You are responsible for the content you submit.


11. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, photography, videos, layout, branding, collection names, and other materials, is owned by or licensed to Folded in Grace unless otherwise stated.

You may not copy, reproduce, modify, distribute, display, sell, or use our content, branding, product images, or designs without our prior written permission.

This includes, but is not limited to:

  • product photography
  • website copy
  • logos
  • graphics
  • product designs
  • collection names
  • brand phrases
  • marketing materials

Unauthorized use of our intellectual property is prohibited.


12. Third-Party Tools and Links

Our website may include links to third-party websites, tools, apps, payment processors, shipping providers, social media platforms, or other services.

We are not responsible for the content, policies, privacy practices, availability, or accuracy of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.


13. Accuracy of Website Information

We aim to keep information on our website accurate and up to date.

However, there may occasionally be errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct errors, update information, cancel orders, or change content at any time without prior notice, including after an order has been submitted.


14. Prohibited Uses

You may not use our website, products, or services:

  • for unlawful purposes
  • to violate any laws or regulations
  • to infringe upon our intellectual property or the rights of others
  • to harass, abuse, insult, harm, defame, intimidate, or discriminate
  • to submit false or misleading information
  • to upload or transmit viruses, malware, or harmful code
  • to collect or track personal information of others
  • to interfere with website security or functionality
  • to spam, phish, scrape, crawl, or misuse the website
  • for fraudulent or abusive activity

We reserve the right to terminate your use of the website for violating these prohibited uses.


15. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • the website will always be available, uninterrupted, secure, or error-free
  • product descriptions, images, or colors will be perfectly accurate
  • all errors will be corrected immediately
  • the website will meet every expectation or requirement

To the fullest extent permitted by law, Folded in Grace disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.


16. Limitation of Liability

To the fullest extent permitted by law, Folded in Grace shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, purchase of products, inability to use the website, or reliance on website content.

This includes, but is not limited to, damages related to:

  • lost profits
  • lost data
  • lost revenue
  • business interruption
  • shipping delays
  • website errors
  • unauthorized access
  • product misuse
  • third-party services

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to the claim, unless otherwise required by law.


17. Indemnification

You agree to indemnify and hold harmless Folded in Grace, its owners, team members, service providers, partners, affiliates, and representatives from any claim, demand, loss, liability, damage, or expense, including reasonable attorney fees, arising out of your violation of these Terms, misuse of the website, violation of any law, or infringement of the rights of another person or entity.


18. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, share, and protect your information.


19. Changes to These Terms

We may update or revise these Terms of Service at any time.

When changes are made, we will update the “Last updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms.


20. Governing Law

These Terms of Service and any disputes related to your use of our website or purchase of products shall be governed by the laws of the United States and the applicable laws of the state in which Folded in Grace operates, without regard to conflict of law principles.

If you would like this section to be more specific, you may replace it with your business’s state of operation after consulting a qualified legal professional.


21. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part shall be enforced to the maximum extent permitted by law, and the remaining portions shall remain in full force and effect.


22. Entire Agreement

These Terms of Service, together with any policies referenced on our website, constitute the entire agreement between you and Folded in Grace regarding your use of the website and purchases from our store.


23. Contact Us

If you have questions about these Terms of Service, please contact us:

Folded in Grace
Email: hello@FIGunmuted.com
Website: FIGunmuted.com

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