Frequently Asked
Questions
A few helpful answers about orders, shipping, sizing, and
the rhythm behind Folded in Grace.
Frequently Asked
Questions
A few helpful answers about
orders, shipping, sizing, and
the rhythm behind Folded in Grace.
Orders are typically processed within 2–5 business days unless otherwise noted. Once your order ships, you’ll receive a confirmation email with tracking information.
During launches or seasonal collections, processing times may be slightly longer — but we’ll always keep you updated along the way.
Once your order ships, you’ll receive a tracking email with updates and delivery details.
If you haven’t received tracking information after several business days, feel free to reach out to us at hello@figunmuted.com.
We begin processing orders quickly, so changes or cancellations aren’t always guaranteed. If you need assistance, contact us as soon as possible and we’ll do our best to help.
We want you to genuinely love what you ordered.
Returns are accepted within 30 days of delivery for unworn, unused items in their original condition. Certain items, including final sale pieces, may not be eligible for return.
Customers are responsible for return shipping costs, unless an item arrives damaged or incorrect. Please notify us of any damaged or incorrect items within 7 days of delivery so we can make it right.
You can view our full Refund Policy for complete return and refund details.
To begin a return, please visit our Contact Us page or email us at hello@FIGUnmuted.com.
Include your order number, the item(s) you’d like to return, and the reason for your request. We’ll review the details and provide instructions for the next steps.
Please contact us before sending any items back.
We generally do not offer direct exchanges. If you need a different size or item, reach out to us and we’ll do our best to help based on availability.
Folded in Grace began with a dream: to one day create a place where people can reconnect with wide-open spaces, nature, and the things that matter most. That dream inspired FIG Unmuted, our first step toward bringing that vision to life as an intentionally designed lifestyle brand centered around freedom, restoration, joy, and meaningful rhythm.
What began as a dream of a place is becoming a lifestyle you can experience today.
“This is my rhythm.” represents personal ownership of the life, pace, and identity you’re choosing to live.
It’s a reminder that intentional living doesn’t have to look the same for everyone.
Absolutely. Jesus Christ is at the heart of everything we’re building.
Folded in Grace was born from a belief that life is meant to be lived with purpose, joy, and a whole lot of grace. Our faith isn’t just part of our story. It’s the reason we’re telling it.
And while not every design features Scripture or an obvious message of faith, the heart behind every collection remains the same: to encourage people no matter where they are on their faith journey – to share hope – to point back to the One who loves us and gives us freedom.
We’re unapologetically believers in Jesus Christ as Lord, and celebrate in that freedom daily!
Yes — we offer free standard shipping on U.S. orders over $75.
At this time, we primarily ship within the United States. International shipping may become available in the future as the brand grows.
Shipping times vary depending on location, but most U.S. orders arrive within 3–7 business days after shipment.
Product pages include sizing notes and recommendations whenever possible.
If you’re between sizes:
• size down for a more fitted look
• stay true to size or size up for the intended relaxed fit
To help your pieces last longer, we recommend:
• washing cold
• turning garments inside out
• tumble drying low or air drying when possible
Specific care instructions may vary slightly by product.
Depending on the item, designs may feature premium screen printing, embroidery, or specialty finishing techniques. Product descriptions will include details whenever applicable.
Still need help?
We’d love to hear from you.
Email us anytime at:
hello@FIGunmuted.com
Or visit the Contact page to send us a message directly.
We’re so grateful you’re here.
Every order, every story, every moment matters. Thank you for being part of this rhythm with us.